1. Before access begins
A buyer may ask to cancel before digital access or files are supplied. If the request is received in time, the order will be cancelled and the payment returned to the original method.
2. Immediate digital supply
Where applicable law requires it, checkout will request the buyer's express consent for digital supply to begin during a statutory cancellation period and acknowledgement that the statutory cancellation right may be lost once supply begins. A copy of that confirmation will be provided. If the required confirmation is not obtained, statutory rights remain unaffected.
3. After access begins
The voluntary review window in the Refund Policy may still apply after access begins. Faulty, unavailable or materially misdescribed content is handled under that policy and applicable consumer law.
4. How to cancel
Send a clear cancellation statement to the support email displayed at checkout. Include the buyer name, order email, product and Stripe receipt reference. A special form is not required. The cancellation date is the date the message is sent.
5. Effect of cancellation
Access may be closed when cancellation takes effect. Approved repayments are returned to the original payment method without undue delay and within any mandatory period. Downloaded materials, source projects and access credentials must not be used, copied or shared after a full cancellation and refund.